The main consumer
protection law in Ohio is the Consumer
Sales Practices Act. Ohio consumers have a
right to be treated fairly by businesses.
Businesses are not allowed to deceive
customers. When consumers' rights have
been violated, they may be able to
rescind, or undo, the deal, and get their
money back. If the business engaged in
unfair or deceptive acts that have already
been ruled to be illegal, the consumer may
receive three times their damages. If the
business knew what it was doing, but acted
unfairly or deceptively anyway, a court
may order the business to pay the
consumer's attorney fees. If you were
subjected to unfair or deceptive acts, you
may be entitled to $200 from the business,
even if you have no damages, just to
compensate you for your trouble, and to
encourage businesses to follow the law.
These consumer-friendly parts of the law
help to prevent unfair business practices,
and to encourage consumers to enforce
their rights, even if there was not a
significant loss.
In addition to filing a
lawsuit, you can also file a complaint
with the Ohio Attorney General at:
http://www.ohioattorneygeneral.gov/about-ag/file-a-complaint.aspx
You may also want to
complain to the Consumer Financial
Protection Bureau at:
http://www.consumerfinance.gov/complaint/
You can also complain
to the Federal Trade Commission here:
http://www.ftc.gov/bcp/
However, you should keep in mind that the
Attorney General's office, the CFPB and the
FTC normally do not act as your attorney.
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